Future Opening: Mobile Pet Grooming Dispatcher
Full Time • Elk Grove
Responsive recruiter
Benefits:
- Bonus based on performance
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
As a Mobile Grooming Dispatcher, you’ll play a key role in ensuring our daily operations run smoothly. You’ll manage scheduling, routes, and communications between clients and groomers while delivering an outstanding customer experience. You will be part of a supportive team culture focused on collaboration and growth.
Responsibilities:
- Schedule and confirm grooming appointments efficiently and accurately.
- Optimize daily routes for groomers to maximize productivity and timeliness.
- Follow up on leads, inquiries, and client requests.
- Provide excellent customer service through phone, email, and chat.
- Collaborate across multiple computer platforms and tools to manage data and workflow.
- Communicate clearly and proactively with groomers about schedules, client needs, and updates.
- Upsell additional services and promote special offers when appropriate.
- Maintain organized records and manage complex scheduling data.
- Work both independently and collaboratively in a hybrid environment.
- Assist with maintaining social media postings and responses.
Qualifications:
- Passion for animals and commitment to delivering remarkable customer service.
- Strong computer and data management skills; comfortable using scheduling and CRM tools.
- Excellent organizational and time-management abilities.
- Effective written and verbal communication skills.
- Prior experience in customer service, call center, or dispatching preferred.
- Ability to sit for extended periods and manage multiple tasks simultaneously.
- Knowledge of the grooming or pet care industry is a plus.
About Us:
We’re a growing mobile pet grooming franchise, locally owned, dedicated to providing top-quality luxury grooming services with the convenience of coming to our customers’ doors. We believe every pet deserves a gentle touch, and every pet parent deserves an effortless experience. If you’re detail-oriented, tech-savvy, and love animals, we’d love to have you on our team.
Hiring Process:
Response to application
Telephone Interview
In Person Interview
Ride Along
Compensation: $20.00 per hour
At Aussie Pet Mobile, we pride ourselves on our innovative pet mobile design, solar panels, heated HydrobathTM, and our Aussie Pet Mobile grooming service which assures a complete and comfortable experience for each pet. We are eco friendly van and consider the safety of our pets and groomers to be our top priority. We would love to have you join our team and work with us to keep Elk Grove and Rancho Cordova's pets cute and clean!
The positions on this website, unless otherwise indicated, are posted by Aussie Met Mobile® franchisees. Aussie Pet Mobile® franchises are independently owned and operated businesses and if you accept a position with a Aussie Pet Mobile® franchisee, you are employed by that franchisee, and not by franchisor HFC Aussie Pet Mobile, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Aussie Pet Mobile LLC and its parents and affiliates have no input or involvement in such matters. HFC Aussie Pet Mobile LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Aussie Pet Mobile® franchisee posting the position.
If you do not see a position available at your local Aussie Pet Mobile, you can contact our local business owners directly. See our list of locations here: https://aussiepetmobile.com/aussie-pet-mobile-locations/
(if you already have a resume on Indeed)
Or apply here.
Competitive Compensation
Earn commission and keep 100% of your Tips
Mobile Grooming Salon Provided
We provide a fully equipped Mercedes-Benz Van with Hydrobath TM and grooming salon.
Supplies/Tools Provided
We provide everything you need to perform top quality grooming service including uniforms.
Opportunities for Advancement
Appointment Schedule Managed by Office
We schedule the clients and optimize the routes for you, allowing you more time to focus on serving our furry friends.
Fuel Cost Covered